Privacy Policy
Last updated: July 2026
Jollofness ("we", "us") serves food at The Hewlett Arms, Harp Hill, Cheltenham GL52 6PN. This policy explains how we handle your personal information when you order through our website. You can contact us at Jollofness@gmail.com.
Information we collect
When you place an order we collect your name, email address, and the details of your order (items, any notes, order type, and table number if you dine in). If you pay by card, your payment is processed securely by our payment provider; we never see or store your card details.
Why we use it
We use your information only to prepare and manage your order, to contact you about it (for example to let you know when your Click & Collect order is ready), and to keep basic records of orders. Our legal basis is the performance of your order (a contract with you).
How it is stored
Order information is stored securely through our hosting and database provider. Card payments are handled by our payment provider. We keep your information only as long as needed to fulfil your order and meet our record-keeping obligations, then delete it.
Cookies
We use only essential cookies needed for the website and staff login to work. We do not use advertising or tracking cookies.
Your rights
Under UK data protection law you have the right to access, correct, or delete your personal information, and to object to or restrict its use. To exercise any of these, email us at Jollofness@gmail.com.
Changes
We may update this policy from time to time; the latest version will always be on this page.